Will the Simple Swing system really help me?
Yes. We believe the Simple Swing system will help you. To date, the
program has helped over 13,000 golfers from around the world improve
their game. Our golfers range from scratch players looking to take their
game to the next level to 20+ handicappers looking for some serious
improvement. The important thing to remember is that our system is designed
to help players of all skill levels and is easy to understand and easy
to implement.
What kind of guarantee do you make?
We offer a 100% satisfaction guarantee. If you are not completely
satisfied with your DVD purchase, you have 90 days (from the date of purchase)
to return the DVD and request a refund. We can issue a refund through
PayPal or we can send you a refund check.
Do you have any proof?
Sure. Don’t just take our word for it… We receive great
feedback every day from our golfers and post some of our testimonials
for people to read. Click
here to read what are golfers are saying about the Simple Swing.
The testimonials on your site seem too good to
be true. Will I achieve similar results?
The testimonials and success stories we share on the site are actual
customers with great results. Each of them contacted us on their own
to share their stories. Obviously every golfer is different so results
do vary. But we honestly believe that if you adopt the Simple Swing
system you will shave an average of 7 strokes from you game.
Does your program work for women?
Absolutely. The theories and fundamentals we teach apply to women and
men. Many of our customers are women.
What about left-handed golfers? Will your system
still work?
Yes. We have many left-handed golfers using our system. The fundamentals
and techniques are the same for left-handed golfers and right-handed
golfers. There will be times a left-handed golfer will have to mentally
reverse some of Bobby’s words, but the basic principals remain
unchanged.
What
is your affiliation with PurePoint Golf?
The
short answer is that we are the same company. The Simple Swing is in
the process of changing its name to PurePoint Golf. We are comprised
of the same golf professionals.
If I already own a PurePoint DVD, do I need to
order the Simple Swing version of the same name?
No, the DVDs are the same. In fact, any DVDs
ordered from the Simple Swing will arrive in PurePoint packaging. Don't
be alarmed by this, they are the same DVDs.
What credentials does your head professional have?
Our head pro, Bobby Eldridge, has over 30 years teaching experience
and comes from a long line of golf instructors (his mother was a golf
pro). Click here to see
Bobby's credentials.
I heard you recently remade your line of DVDs,
why did you remake the DVDs?
We had exciting additions and changes we wanted to share with our customers.
Rather than sending updates through email, we thought it'd be a great
idea to do a complete remake of our collection. We teamed up with some
great video makers to produce a top of the line golf instructional video
series. The results turned out even better than we anticipated. The
instruction truly brings you from start to finish on every aspect of
the game.
What is the difference between the new and old
DVDs?
The old DVDs were almost completely mechanics based. From the feedback
we've gotten, our customers wanted the DVDs to remain mechanics based,
and they have... But we've been able to add important mental chapters
and course management chapters. As an added bonus, the experience of
our head professional, Bobby Eldridge, stands out more. Furthermore,
the overall viewing experience is much better, and more organized so
that you can take the information and apply it on the course.
What DVDs are available in the new format?
- The Full Swing DVD - Intermediate
- The Short Game DVD
- The Driver DVD - Consistency Off the Tee
- Putting Performance (new release!)
Do you have any sample videos or screenshots of
the DVDs?
Absolutely. Click on any DVD below to watch a short video sample.
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The Full Swing |
The Short Game |
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The Driver |
Putting Performance |
Here are some screenshots of the new DVDs in case you have trouble
accessing the sample videos:
| The Full Swing: |
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| The Short Game: |
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Putting Performance: |
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Will your DVDs play in DVD players outside of the
U.S.?
Our DVDs are all region code 0 which means they will play in all DVD
players across the world. We have many customers world wide and have
had no complaints of the DVDs not playing.
What do you charge for shipping? And who do you
use?
The shipping charges are as follows:
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USA |
Canada |
All other Int'l |
| Shipped Via |
UPS |
UPS |
USPS |
| First DVD |
$7.95 |
$11.95 |
$13.95 |
| Each Additional DVD |
$3.00 |
$3.00 |
$3.00 |
Is it safe to order online?
Yes, it is 100% safe to order from us online. Our site uses technology
that ensures your personal and payment information is kept confidential
and secure.
When you provide us with any personal information including your name,
address, e-mail and credit card number, it is processed over a secure
connection on secure servers. We use Secure Socket Layers (SSL) to encrypt
all information you provide before sending it to our servers. SSL is
the industry standard and the best software available for secure ecommerce
transactions.
The VeriSign (PayPal) Secure Site Seal assures you that this web site
has been authenticated by PayPal and that confidential transactions
with our site are secured by SSL encryption.
Additionally, we are a proud member of the Better Business Bureau and
are a part of the Better Business Bureau Online Reliability Program.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and Discover. We also
accept PayPal payments.
I prefer to not pay over the internet. Do you take
checks?
Yes, you can send a check or money order to:
Innovative Solutions
c/o David Nevogt
PO Box 488
North Aurora, IL 60542
After I order, will you help me with any questions?
Absolutely. We offer support via a customer service website, email,
and telephone so no questions will go unanswered.
After I order, how long will it take to get my
DVDs?
We ship the first business day after you place your order. U.S. customers
generally receive their order in 7-10 days. International orders typically
take around 12-13 business days depending on the location. The DVD will
be sent via UPS to all US and Canada locations, and United States Postal
Service to all International locations
How do I contact you?
If you are a customer and have a support issue – please visit
www.golfcustomerservice.com
for our database of commonly asked questions. Or, email david@golfswingguru.com.
You can also call 800-353-7434 during normal business hours (M-F, 8:00-5:00
CST).
Where do I go to see your full catalog?
Visit http://www.golfswingguru.com/catalog.php.
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